Privacy policy
How quote enquiries and WhatsApp contact assignments work on this website.
Information we use
When asking for a quote, you can choose your country, gift card category, face value and currency. These details pass through our server to prepare a WhatsApp link but are not saved as an enquiry database. Never enter gift card redemption codes, PINs, account passwords or payment credentials on this website.
WhatsApp number assignment
A random functional cookie named gc_visitor is stored for 90 days so we can assign a support number to your browser and keep the same contact where possible. Our server stores a pseudonymous identifier, the assigned number and assignment / last-click dates. Inactive identifiers are cleaned up on subsequent enquiries after 180 days of inactivity. Click counts are recorded per support number.
WhatsApp is a separate service
If you choose to open WhatsApp, you leave this website. A draft message contains only the non-sensitive enquiry details you selected. You decide whether to send it. Messages you subsequently send through WhatsApp are subject to WhatsApp’s privacy policies as well as our practices for handling customer conversations.
Purpose, security and retention
We use the assignment data to route enquiries to support staff and keep contact continuity where feasible. Dashboard access is password protected. Our web host may hold routine technical server logs depending on its configuration. We do not sell website visitor identifiers.
Your questions and requests
To ask us about access, correction or deletion of data we hold, contact the email address below. Our ability to identify a particular record depends on whether its pseudonymous identifier can be located.
Updates
We may update this notice if our service or website practices change. Please review this page when using the service.
Gift Card Redemption Center
CHINA
jszhaobin89@gmail.com